Privacy & Cookie Policy
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Privacy & Cookie Policy
Please find our full Privacy & Cookie Policy below. This explores our agreement and documentation of how we protect your information and have measures in place to ensure security.
This Privacy Policy explains who we are and what we do with your personal information. It applies to our customers, web users, and suppliers. Additionally, it covers the emergency contact details of Creative Solutions staff members.
We may at any time make changes to our policy. Please visit our privacy policy page to stay up to date as we will post any changes here.
WHO WE ARE
'We', 'Us', and 'Our' refer to Creative Solutions.
Unit 8C Weycroft Avenue
Millwey Rise Industrial Estate
Axminster
Devon
EX13 5HU
Tel: 01297630130
Company VAT No: 760246542
Registration No: 4039370
PERSONAL INFORMATION WE COLLECT
- Name
- Job Title
- Company Name
- Postal Address
- Email Address
- Telephone Number
- Payment Details
- VAT Details (if appropriate)
We need to collect and process these types of personal data to ensure the smooth running of our business relationship and provide you with the items you purchase from us, or to pay for services you may be supplying.
HOW WE USE YOUR PERSONAL DATA
We use your personal information of our legitimate business interests and practices. This list is not exhaustive or limited to the following:
- To fulfill sales order(s)
- To provide customer service assistance
- To send, on occasion, relevant marketing material to the email address you have provided
- To send Basket Reminders for Abandoned Basket or Incomplete online purchases
We do not and will never share, sell or distribute your personal information to a third party unless the law requires us to.
ANALYTICS & COOKIES
We use cookies to help us identify and track visitors, their usage of our website, and their website access preferences. This enables us to improve our website, offer you products we believe you may be interested in and provide a smooth customer experience.
Third Party Cookies
- DoubleClick: We use Google Analytics re-marketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.” For more information please visit: https://www.doubleclickbygoogle.com/.
- Google Analytics: Website Analytics. For more information please visit: https://www.google.co.uk/analytics
- Youtube: Embedded Video Content. For more information please visit: https://www.youtube.com/
USE OF IMAGERY AND CLIENT PRODUCTS FOR ADVERTISING AND PRESS CASE STUDIES
We use images and videos taken during production, during installation and after completion of works orders for our Social Media Channels and Sites (This Website - https://www.creative-solutions-direct.co.uk/, Facebook, Instagram, Pinterest, LinkedIn, Twitter, MailChimp Email Campaigns, Google & YouTube). If your work is of interest, we will endeavour to contact you prior to a press release, posting on social media, or making content live for your approval and knowledge. If you do not wish to be featured online or in press, please get in contact at the time of your order confirmation and we will make a note on your account. Please email marketing@creativesolutions.co.uk with your Order Reference and we will make a note on your account.
We will endeavour to not use imagery that may affect your business, property or persons. If imagery and videos are used that contain the previously mentioned and you would like this removed, please get in contact and we will remove this from all platforms and website. Please email marketing@creativesolutions.co.uk with the platform, time and date of posting, and URL link if possible.
CCTV
There is CCTV on the premise for security and crime prevention. The videos will only ever be shared with a third party in the event of a crime that has been taken place and will only be stored for the maximum of 30 days unless the videos are required by law for criminal proceedings.
LAST UPDATED
This policy was last updated: 10th July 2024.
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