Creative Solutions Direct

How To Order With Creative Solutions

Ordering & Help

How To Order

There are several ways of ordering your product with Creative Solutions, it's a case of whichever works best for you or your company.

  • Online:  Browse our online Catalogue
  • Phone:  Something bespoke? Call us to discuss your requirements
  • Email: Contact us with what you are interested in, and we can start the ordering process

If you have any questions about your artwork and what you need to do, speak to our friendly team on 01297 630130 who will gladly assist you, or drop us an email at sales@creativesolutions.co.uk

Ordering Online

1. To order online, decide on your product, add it to your basket and process the order online. You can either pay for your order online, have a quotation emailed to you, or request a phone call to take payment. Nice and easy! 

2. Once you have checked out and ordered your product, we need to receive your artwork before we can get to work on the order. You can upload this using the 'file upload' tool in the top menu bar. If you need assistance with your artwork, for example any template files or use of our graphic designers, let us know and we can help.

If you're not sure what artwork to use or would like it to be professionally produced, the design team are on hand to help create the design you want.

Easy drop down options on product pages

Get a quote or complete your purchase in the basket

Great range of payment options and card types

Call us at any point for assistance and any questions


Call Us

We can help you with your order, quotation, and payment over the telephone. Please call 01297 630130 during our opening hours and we shall gladly assist.

Please note, we are not able to give quotes over the telephone. We need a bit of time to gather information, and will only produce formal quotes sent to your email for your consideration.

Open 8:30am - 5:00pm Monday - Friday

Friendly, knowledgeable team to assist you

No industry jargon!

No silly questions - we are here to help


Email

Custom, bespoke and orders with more flair need to be written in an email so we can digest and see exactly what you need. Its also great if you can attach any inspiration imagery, something you've seen you like, or the space your creation is going to go into.

If you need a tailored quote because of a bulk quantity, want to discuss a lead time, or any information you cannot find on the product pages, please let us know. We aim to get back to all enquiries within a couple of hours, and quotes back within a few hours.

Please contact sales@creativesolutions.co.uk and a member of our Sales Team will reply to you as soon as possible.

Discuss bespoke and tailored requirements

Ask us about faster lead times or bulk quantity discounts

Need assistance with a complicated or truly bespoke order or product creation

We aim for 1-2 hour replies to all emails


Help After Ordering

Once you've sent in your order request, we will be in touch and start moving the process forward.

As soon as we receive your order, we'll get straight to work. Our graphic designers will check any artwork to make sure it fits and looks how it should. They'll then send you a proof via email for you to check over and give the green light. From there, it's all systems go. We'll send it downstairs to our production team, who will bring your product to life using the latest technology.

Once made, we'll check it over, ensuring the quality of the product is as good as it can possibly be, before packaging it up and posting it to you securely. 

We won't vanish away after we've made your product, we love seeing the process through to the end and installing your product on site should you require it.

We'll always be on hand to help should you have any questions or queries post order.

PREPPING YOUR ARTWORK

Artwork Guide

HAVE QUESTIONS? 

Frequently Asked Questions

USEFUL INFORMATION

Terms and Conditions

GETTING YOUR ORDER

Delivery Information

Rated 4.8/5
Based on 1622 reviews

Very helpful

Creative & helpful
Helen Newman | 10 months ago

Great service as always....

These panels work really well on a shell scheme and always make our stand look professional.
Stuart Elmy | 10 months ago

Perfect from start to finish....

Thank you to all at creative solutions who brought our design to reality on our new luton van. The service from first contact through to our...
Jonathan & Marie Rae | 10 months ago

Good communication and design

Great team. Helped and guided all the way
Alex Staker | 10 months ago

Brilliant service. So helpful...

Excellent stand and wonderful service.
Aileen Heal | 10 months ago

Incredible couldn?t thank...

Can?t thank Creative Solutions enough for bringing my vision to life! Absolutely amazing service and so quick getting it installed.
Steve Rawlins | 10 months ago

Excellent communication throughout...

Our new notice boards were easy to assemble. Everything arrived well packaged and on time. The boards look amazing and super easy to use.
Becky | 10 months ago

Efficient and professional....

We placed an order for a lined whiteboard and having given all the requested details, were very satisfied with the service provided. The previous...
John Miller | 10 months ago

Excellent

Excellent service and quality
Emma Barnes | 10 months ago

Excellent Service

an excellent company, willing to communicate and advise on the best options. Quick turn around and professional results
Rachel Russell | 10 months ago

Always great quality service...

Great quality and lightweight. Excellent service as always from Creative Solutions!
Jessica Adamson | 10 months ago

Personal service to our requirements

Great product at right price.
Paul New | 10 months ago

Creative Solutions give a...

I met a couple of the Creative Solutions team a couple of years ago at a Christian Resources Exhibition. I thought of them when I need these...
Scott Joyce | 10 months ago

Outstanding service. Fast...

Super product - perfect for what we wanted for our exhibition. Creative turned it around in fast time for us as well. Thank you.
Rob Fellingham | 10 months ago

Brilliant friendly and professional...

Creative Solutions were happy to send copies for approval and make the changes we wanted to make without fuss. They were installed in a very...
Karen | 10 months ago

Brilliant friendly and professional...

Creative Solutions were professional and very easy to work with. They understood our brief and followed it to the letter. From recreating our...
Karen | 10 months ago

Ben and Jedd were really...

Great product, easy to use and robust. henry was great on the graphics
James Bedford | 10 months ago

Very good customer service...

Very good customer service and a high quality product too.
Adityabandhu | 1 year ago

Fast and efficient

Creative Solutions carried out our 3 vans order with great care and attention, we have used Creative Solutions in the past and look forward...
Jan Burrough | 1 year ago

Van vinyl graphics

Brilliant communication from start to finish with every member from each department. Amazing job of fitting the vinyl graphics on the van at...
Gary O'Brien | 1 year ago

Van sign writing

Great service, helped with the design process, while trying to make sense of the ideas in my head, and the finished product looks really good....
Ben Coath | 1 year ago

Simple, speedy and great...

We have ordered a few items from Creative Solutions and each time the service has been friendly, on-time and the item has been of good quality-...
Victoria Williams, IWM Duxford | 1 year ago

Excellent communications

Excellent communications - I am never in doubt about the progress of our order. Prompt and efficient, and sensibly priced. And you meet our...
Elizabeth Twining | 1 year ago

Community Bus ident

It was only a small, panel of text on the cab doors of our newly acquired Community Bus. An ident to tell passengers who we were. We are expecting...
Mr C M Turner | 1 year ago

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